Our operators are happy to help you in one of the following languages:

English, French, German, Spanish and Italian...

 

Services: 

• Reservation of your telepresence conferences
• Advice on the use of telepresence and its devices
• Connection set up with your correspondent's sites. Our operators will help you with the visual and audio settings throughout the entire conference. If necessary they can get remote access to your video conferencing system to perform different actions such as switching video sites video layout
• Trouble shooting and service recovery for all faults reported by users or detected by our monitoring system
• Room testing: Validation of the interoperability between your video conferencing system and the one of an occasional correspondent
• Acceptance of your telepresence room after a maintenance intervention or a software update
• Acceptance of a new telepresence room on your network

    

 

 

 

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